Questions
Everything about sending files with Shako
Limits, expiry, pricing, credits, branding and the API — 46 answers, no vague marketing.
Credits are based on the number of days your files are kept.A 1-day transfer costs 1 credit, a 10-day transfer costs 10 credits.
Getting started
What Shako is and how a transfer works.
Files, sizes and previews
Limits, zipping and what recipients see.
Links and expiry
Custom slugs, retention windows and what happens at the end.
Pricing and quota
What each plan costs and what happens if you go over.
Credits, referrals and bonuses
What a credit buys, and the three ways to earn extra credits without paying more.
Custom branding
Putting your own look on the download page (Plus and Pro).
Email delivery
Getting transfer notifications into the inbox.
API and automation
Programmatic sending on Pro.
Account, privacy and support
Signing in, your data and getting help.
Still stuck?
Create a free account and send a test transfer to yourself — it is the fastest way to see how expiry, previews and credits behave.
Create free account